Frequently Asked Questions

Click the "Register" button in the navigation bar. Fill in your details including username, email address, and password. You will receive a verification email to confirm your account before you can start making predictions.

Yes, email verification is required to activate your account. After registering, check your inbox (and spam folder) for the verification email and click the confirmation link. This helps us ensure account security and prevent spam.

Click the "Login" button in the navigation bar and enter your registered email address and password. If you have enabled two-factor authentication, you will also need to enter your verification code.

Click the "Forgot Password" link on the login page. Enter your registered email address and we will send you a password reset link. The link expires after a limited time for security purposes, so use it promptly.

Yes, creating an account is completely free. All users can browse match predictions and access basic statistics. We offer optional premium subscription plans with additional features such as full forum participation and detailed prediction analytics.

Our match predictions are generated by our advanced analysis system that evaluates team statistics, recent form, head-to-head records, and other key factors. Users browse and view these predictions on the platform. Predictions are not user-submitted; they are provided by our prediction engine.

We provide predictions across several markets: Match Winner (home/draw/away), Half Time/Full Time result, First Team to Score, Both Teams to Score (yes/no), and Goals Over/Under. Not all markets are available for every match.

Go to the Home page and browse the Upcoming Matches section. Click on a match to see detailed predictions and analysis for that fixture. All registered and unregistered users can view match predictions.

Predictions are published ahead of match kickoff, typically several hours in advance. This gives you time to review the analysis before the match begins. Predictions are locked at kickoff time.

After each match concludes, predictions are evaluated against actual results. Accuracy statistics are calculated and displayed on the Statistics page, showing hit rates by market type and overall performance trends.

Yes, you can access past predictions and their results through the Statistics page. This allows you to review prediction accuracy over time and analyze trends in the platform's prediction performance.

The Statistics page displays prediction accuracy metrics, including overall hit rates by market type, monthly performance trends, and historical prediction results. These statistics help users understand prediction performance over different periods.

Accuracy is calculated as: (correct predictions / total predictions) x 100. This percentage shows how often our predictions are correct across all market types. Accuracy is tracked separately for each prediction market to show performance by type.

Monthly statistics track prediction performance for each calendar month separately. This allows you to see how predictions perform month-by-month and identify any seasonal patterns or trends in prediction accuracy.

The Statistics page provides detailed breakdowns of prediction accuracy, historical performance trends, monthly comparisons, and market-specific analysis. You can filter by time period and prediction market to explore the data that interests you.

Each prediction is recorded with its market type, published date, match details, and final result. This historical data is aggregated to generate statistics and performance metrics shown across the platform.

We offer Subscriber and VIP tiers, each available in monthly, quarterly, and yearly billing cycles. Longer commitments offer better value with significant discounts compared to monthly billing.

Subscribers enjoy ad-free browsing, enhanced profile customization, and priority support. VIP members get all Subscriber benefits plus exclusive forum areas, advanced statistics, early feature access, and a distinguished VIP badge.

Visit the Subscription page from your profile or navigation menu. Choose your preferred plan and billing cycle, then complete payment through our secure Stripe checkout. Your subscription activates immediately upon successful payment.

Yes, you can cancel your subscription at any time from your profile settings. Upon cancellation, you retain your benefits until the end of your current billing period. No refunds are provided for partial periods.

Access the Subscription page in your profile to view your current plan, billing history, and payment methods. You can update your payment information, change plans, or access the Stripe customer portal for detailed billing management.

Our affiliate program rewards you for inviting friends to join the platform. When someone registers using your unique referral link and becomes an active tipster, you earn a 30-day VIP membership.

The affiliate program is available to all registered users. Visit your Profile page and look for the Affiliate Program section. Activate your affiliate account to start generating referral links and tracking your invitations.

Once your affiliate account is activated, you can create multiple referral links with custom names. Each link has a unique code that tracks registrations. Share these links on social media, forums, or directly with friends.

When someone registers using your link, they become your referral. Once they get active, you will earn a free VIP membership for 30 days. The reward is credited to your account automatically.

Your Profile page shows detailed affiliate statistics including total clicks, registrations, pending referrals, and completed conversions. You can see which links perform best and track your referrals progress toward the reward threshold.

Navigate to the Forum page and select a category. Click the "New Topic" button, enter a title and your message content, then submit. Topics may require moderator approval before appearing publicly, depending on the category.

Open any topic and scroll to the reply section at the bottom. Write your response in the text editor and click Submit. Your reply will appear in the topic thread. Some topics may be locked, preventing new replies.

Be respectful to other users, stay on topic, no spam or advertising, no offensive content, and no sharing of illegal material. Violations may result in post removal, temporary muting, or permanent bans depending on severity.

Certain categories require moderator approval before posts go live. This is to maintain quality and prevent spam. Moderators review pending posts regularly. If your post is rejected, you may receive feedback on why.

To prevent spam, there is a cooldown period between posts. The duration varies based on your account status and recent activity. VIP members typically have shorter cooldowns. This helps maintain quality discussions.

Go to your Profile page and click the Edit button. You can update your display name, avatar, bio, and other profile information. Some fields like username may have restrictions on how often they can be changed.

In your Profile settings, find the Email section and enter your new email address. A verification email will be sent to the new address. You must confirm this email before the change takes effect. Your old email remains active until confirmation.

Go to your Profile settings and find the Password section. Enter your current password for verification, then enter and confirm your new password. Strong passwords with mixed characters are recommended.

In your Profile settings, find the Delete Account section. Deleting your account is permanent and removes all your data including predictions, points, and forum posts. You will receive a confirmation email before deletion is finalized.

We collect information you provide (email, username, profile details) and usage data (predictions, forum activity, login times). This data is used to provide and improve our services. See our Privacy Policy for full details on data handling.

You can subscribe through the footer on any page or from your Profile settings. Enter your email address and click Subscribe. Logged-in users can subscribe with one click using their registered email.

Every newsletter email contains an unsubscribe link at the bottom. Click it to immediately remove yourself from the mailing list. You can also manage your subscription preferences from your Profile page.

We typically send newsletters weekly with match previews, tips, and platform updates. Special newsletters may be sent for major events or important announcements. We respect your inbox and never spam.

Visit our Contact page to submit a support request. Provide as much detail as possible about your issue. You can also reach us through our social media channels or Discord server for community support.

We support the latest versions of Chrome, Firefox, Safari, and Edge. For the best experience, keep your browser updated. Some features may not work correctly on older browser versions or Internet Explorer.

Try refreshing the page first. Clear your browser cache and cookies if issues persist. Check your internet connection. If problems continue, contact support with details about the error message and what you were trying to do.

Yes, we take security seriously. All data is transmitted over encrypted HTTPS connections. Passwords are hashed and never stored in plain text. We use industry-standard security practices and regularly audit our systems.