Frequently Asked Questions

Click the "Register" button in the navigation bar. Fill in your details including username, email address, and password. You will receive a verification email to confirm your account before you can start making predictions.

Yes, email verification is required to activate your account. After registering, check your inbox (and spam folder) for the verification email and click the confirmation link. This helps us ensure account security and prevent spam.

Click the "Login" button in the navigation bar and enter your registered email address and password. If you have enabled two-factor authentication, you will also need to enter your verification code.

Click the "Forgot Password" link on the login page. Enter your registered email address and we will send you a password reset link. The link expires after a limited time for security purposes, so use it promptly.

Yes, creating an account and making predictions is completely free. We offer optional premium subscription plans with additional features, but the core prediction and leaderboard functionality is available to all registered users at no cost.

Go to the Home page and browse the Upcoming Matches section. Click on the market option you want to predict on to place the prediction. Your predictions will be locked once submitted.

We offer several prediction markets: Match Winner (home/draw/away), Half Time/Full Time result, First Team to Score, Both Teams to Score (yes/no), and Goals Over/Under. Not all markets are available for every match.

No, predictions cannot be changed once submitted. This ensures fairness and prevents users from changing predictions based on late information. Make sure you are confident in your selection before submitting.

All predictions must be submitted before the match kicks off. The system automatically locks predictions at kickoff time. We recommend submitting your predictions well in advance to avoid any last-minute technical issues.

Yes, you can make predictions on as many matches as you like. There is no limit to the number of matches you can predict on. Each correct prediction earns you points based on the prediction type.

If a match is cancelled or postponed, all predictions for that match are voided and no points are awarded or deducted. The match will be rescheduled and you can make new predictions for the new date if it falls within the same prediction window.

You earn points by making correct football predictions. Different prediction types award different point values based on their difficulty level. Your total points determine your position on the leaderboard.

Match Winner awards +2 points for correct predictions. Half Time/Full Time awards +5 points due to its higher difficulty. Other predictions (First to Score, Both Teams to Score, Goals Over/Under) award +1 point each for correct predictions.

Yes, incorrect predictions result in a -1 point deduction regardless of the prediction type. This encourages thoughtful predictions rather than random guessing on every available market.

Monthly points reset at the beginning of each month and are used to determine monthly prize winners. All-time points are your cumulative total since you joined and show your overall prediction track record.

Success rate is calculated as: (correct predictions / total predictions) x 100. This gives you a percentage showing your prediction accuracy. Note that success rate reflects accuracy, while points reflect overall performance including prediction type difficulty.

The leaderboard ranks all users by their total points. You can view Current Month standings (ongoing competition), Last Month (final results that determined winners), and All Time (cumulative rankings). Higher points mean higher ranking.

The leaderboard updates every hour after matches are completed and results are processed. Rankings are recalculated automatically. You can also use the Refresh button to see the latest standings.

Yes, use the period selector on the leaderboard page to switch between Current Month, Last Month, and All Time views. Last Month shows the final standings that determined prize winners for the previous month.

If two or more users have the same total points, the user with more correct predictions ranks higher. If still tied, the user who achieved their score first (earlier timestamp) gets the higher position.

Currently, all registered users with predictions appear on the public leaderboard. This transparency is part of the competitive nature of the platform. Your profile visibility settings do not affect leaderboard appearance.

Each month, the top 3 tipsters qualify for monthly giveaways and a free 30-day VIP badge. The prize pool varies each month and is displayed on the leaderboard page.

To qualify, you must finish in the top 3 positions on the monthly leaderboard with positive points. Simply being ranked is not enough - you need to have made enough correct predictions to accumulate positive points by month end.

Tipsters with negative points at month end do not qualify for rewards, regardless of their ranking position. This rule ensures that rewards go to users who have demonstrated consistent prediction success rather than just participation.

Rewards are distributed at the beginning of the following month based on the final standings from the previous month. Badge upgrades are applied automatically. For prize distribution, join our Discord channel for further instructions.

VIP and Subscriber are premium membership tiers. VIP offers exclusive features including ad-free browsing, special forum privileges, and early access to new features. Subscriber provides a subset of these benefits. Badges can be earned through competitions or purchased.

We offer Subscriber and VIP tiers, each available in monthly, quarterly, and yearly billing cycles. Longer commitments offer better value with significant discounts compared to monthly billing.

Subscribers enjoy ad-free browsing, enhanced profile customization, and priority support. VIP members get all Subscriber benefits plus exclusive forum areas, advanced statistics, early feature access, and a distinguished VIP badge.

Visit the Subscription page from your profile or navigation menu. Choose your preferred plan and billing cycle, then complete payment through our secure Stripe checkout. Your subscription activates immediately upon successful payment.

Yes, you can cancel your subscription at any time from your profile settings. Upon cancellation, you retain your benefits until the end of your current billing period. No refunds are provided for partial periods.

Access the Subscription page in your profile to view your current plan, billing history, and payment methods. You can update your payment information, change plans, or access the Stripe customer portal for detailed billing management.

Our affiliate program rewards you for inviting friends to join the platform. When someone registers using your unique referral link and becomes an active tipster, you earn a 30-day VIP membership.

The affiliate program is available to all registered users. Visit your Profile page and look for the Affiliate Program section. Activate your affiliate account to start generating referral links and tracking your invitations.

Once your affiliate account is activated, you can create multiple referral links with custom names. Each link has a unique code that tracks registrations. Share these links on social media, forums, or directly with friends.

When someone registers using your link, they become your referral. Once they get active, you will earn a free VIP membership for 30 days. The reward is credited to your account automatically.

Your Profile page shows detailed affiliate statistics including total clicks, registrations, pending referrals, and completed conversions. You can see which links perform best and track your referrals progress toward the reward threshold.

Navigate to the Forum page and select a category. Click the "New Topic" button, enter a title and your message content, then submit. Topics may require moderator approval before appearing publicly, depending on the category.

Open any topic and scroll to the reply section at the bottom. Write your response in the text editor and click Submit. Your reply will appear in the topic thread. Some topics may be locked, preventing new replies.

Be respectful to other users, stay on topic, no spam or advertising, no offensive content, and no sharing of illegal material. Violations may result in post removal, temporary muting, or permanent bans depending on severity.

Certain categories require moderator approval before posts go live. This is to maintain quality and prevent spam. Moderators review pending posts regularly. If your post is rejected, you may receive feedback on why.

To prevent spam, there is a cooldown period between posts. The duration varies based on your account status and recent activity. VIP members typically have shorter cooldowns. This helps maintain quality discussions.

Go to your Profile page and click the Edit button. You can update your display name, avatar, bio, and other profile information. Some fields like username may have restrictions on how often they can be changed.

In your Profile settings, find the Email section and enter your new email address. A verification email will be sent to the new address. You must confirm this email before the change takes effect. Your old email remains active until confirmation.

Go to your Profile settings and find the Password section. Enter your current password for verification, then enter and confirm your new password. Strong passwords with mixed characters are recommended.

In your Profile settings, find the Delete Account section. Deleting your account is permanent and removes all your data including predictions, points, and forum posts. You will receive a confirmation email before deletion is finalized.

We collect information you provide (email, username, profile details) and usage data (predictions, forum activity, login times). This data is used to provide and improve our services. See our Privacy Policy for full details on data handling.

You can subscribe through the footer on any page or from your Profile settings. Enter your email address and click Subscribe. Logged-in users can subscribe with one click using their registered email.

Every newsletter email contains an unsubscribe link at the bottom. Click it to immediately remove yourself from the mailing list. You can also manage your subscription preferences from your Profile page.

We typically send newsletters weekly with match previews, tips, and platform updates. Special newsletters may be sent for major events or important announcements. We respect your inbox and never spam.

Visit our Contact page to submit a support request. Provide as much detail as possible about your issue. You can also reach us through our social media channels or Discord server for community support.

We support the latest versions of Chrome, Firefox, Safari, and Edge. For the best experience, keep your browser updated. Some features may not work correctly on older browser versions or Internet Explorer.

Try refreshing the page first. Clear your browser cache and cookies if issues persist. Check your internet connection. If problems continue, contact support with details about the error message and what you were trying to do.

Yes, we take security seriously. All data is transmitted over encrypted HTTPS connections. Passwords are hashed and never stored in plain text. We use industry-standard security practices and regularly audit our systems.